Technician (Climate Control - Air Conditioning)

NCIA - NATO Communications and Information Agency

Technician (Climate Control - Air Conditioning)

NCIA - NATO Communications and Information Agency

Brunssum, Netherlands

Schedule: Full-time
Salary (Pay Basis): 3,503.22Euro (EUR) Monthly
Grade: B.3


NCI Agency is currently looking for a Technician in the area of Climate Control – Air Conditioning. If you have knowledge of Environmental Control Systems and Electrical Engineering and basic knowledge of Electronics, Uninterruptable Power Supplies and Programmable Logic Controllers as well as F-Gas 1 certification and registration or equivalent, this position is ideal for you!

Role responsibilities:

This is a position within the CIS Sustainment Support Centre (CSSC). CSSC is accountable to provide 3rd level maintenance capabilities for designated NATO CIS equipment, systems and associated non-CIS.

The Engineering and Maintenance Branch (EMB) provides full-spectrum, lifecycle sustainment of NATO deployable and static CIS. It supports all associated NATO-owned CIS employed on operations, exercises, projects and static installations. Such support includes: CIS Transmission Systems (Satellite & Radio), Networking & Information Systems (all NATO Core Network Infrastructure) as well as CIS Test & Support Equipment (Power Generation & Electrical Equipment, Shelter & Environmental Conditioning).

The CIS Support Equipment Section conducts repair, maintenance, refurbishment, acceptance testing, modification and decommissioning of CIS Support Equipment (generators, air-conditioning, power supplies and shelters). It also provides sustainment support from a central CIS sustainment facility as well as on-site support for associated static-site and deployed CIS.

In this position, under the direction of Branch Head you will perform duties such as the following:

  • Assist in the planning, synchronizing, scheduling, and tracking of CSSC assets for corrective and preventative maintenance on all NATO CIS equipment based on the Central, Operational, and Deployable Service Level Agreements;
  • Assist in the scheduling and tracking capability of CSSC activities in support of operations, exercises, project static Communications Information Systems (CIS) and Deployable CIS (DCIS);
  • Assist in the directing, supervising, planning, coordinating, monitoring and reporting upon all technical work and ensure that all technical work is performed in line with Agency’s, industrial and/or military standards;
  • Assist in the coordination with Resource Management Branch (RMB) in regards to the execution, planning, technical, logistical, and asset issues;
  • Assist in the detailed analysis of system deficiencies and provide advice on technical solutions in line with existing standards to ensure operational readiness for all customers and deployable Operational Systems Owners;
  • Monitor assigned technical tasks efficiently to ensure that they can be executed and are in line with set target dates. Explain and provide system technical and logistical advice to senior management and initiates necessary actions to ensure that set maintenance and project targets are met;
  • Assist with design and configuration documentation on assigned projects and systems, including the required operating procedures and processes. Plan and manage implementation of procedures, tools and techniques for monitoring and managing the performance of systems under maintenance and provides official reports;
  • Assist and monitor all CIS equipment discrepancies are fully identified, investigated, documented, reported and implement corrective actions in accordance with NCI Agency directives and legislation;
  • Assist with Key Performance Indicator (KPI) targets, and monitor progress against agreed quality and performance criteria. Provide effective feedback, throughout the performance management cycle, to ensure optimum performance;
  • Can be called upon to perform other internal duties within the organization as directed.

Person specification:

Qualifications required:

We are looking for a candidate with vocational training at a middle level in a relevant discipline or equivalent, or, Diploma of secondary education with a minimum of 3 years of relevant experience.

Experience required:

You will have 3 years post related experience with:

  • Possession of valid F-Gas 1 certification and registration or equivalent;
  • Conversant with the European Electrical Safety Standards, (eg NEN 3140 and EN 50110) or equivalent;
  • Evidence of skills in soldering, welding and brazing;
  • Conversant with (EU) 517/2014 Regulation or equivalent;
  • Possession of in date, valid Driving License (B).

The following will be considered as an advantage:

  • Track and Trailer driving license (C+E), or equivalent;
  • Forklift Truck license/certificate;
  • Knowledge of Environmental Control Systems and Electrical Systems;
  • Basic knowledge of Electronics, Uninterruptable Power Supplies, Power Generating Systems and Programmable Logic Controllers (PLC);
  • Basic Skills in welding;
  • VCA/SCC Certificate, or equivalent/H&S;
  • Overhead Crane certificate;
  • Prior experience of working in an international environment comprising both military and civilian elements;
  • Knowledge of NATO responsibilities and organization, including ACO and ACT.

Competencies required:

We are looking for a person who demonstrates the following behavioural competencies:

Working with People - Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.

Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.

Following Instructions and Procedures - including competencies like following directions, following procedures, time keeping and attending, demonstrating commitment, showing awareness of safety issues, and complying with legal obligations.

Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.

Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.


Most of the work of the NCI Agency is conducted in the English language, and therefore a thorough knowledge of English, both written and spoken, is essential and some knowledge of other NATO language is desirable.


Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between NCIA offices. May be required to undertake duty travel to operational theatres inside and outside NATO boundaries.


NCI Agency normally offers contracts of employment of a definite duration, not exceeding three years. Contracts may be for less than three years as required to support short-term projects, meet uncertainty with respect to the business outlook, staff performance and other factors.

Definite duration contracts may be extended for further periods. When extending contracts, the following is taken into consideration:

  • Renewal is in the interest of the Agency;
  • Staff member's desire to remain with the Agency;
  • The financial situation provides sufficient funding for the post held;
  • The skills, competencies and behaviours, potential and work experience of the staff, versus the requirements of the Agency's work and/or availability of funding;
  • Staff member has served the Agency with performance to the required standard as defined by the Agency;
  • Staff member's deployability to operational theatre.

Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations.

The first six months of definite duration contracts are a probationary period. During this period the staff member's work is assessed to ensure that he/she has the ability to carry out the duties of the post. At or before the end of the probationary period, the staff member will be notified in writing that the appointment is confirmed or terminated or, in exceptional cases, that the probationary period is extended.

What do we offer?

  • Excellent (where eligible) expatriation household and children's allowances and additional privileges for expatriate staff;
  • Education allowance for children (where appropriate) and an excellent private health insurance scheme;
  • Generous annual leave and home leave (if eligible);
  • Retirement Pension Plan.

To learn more about NCI Agency and our work, please visit our website.

Please note: Due to the Agency’s transition into a new structure in the near future, this post may be subject to transfer to one of our other locations, as well as to a change of reporting lines. The final decision will be made at the time of a firm offer.

The Agency’s recruitment team advises you that due to the large volume of applications it receives the screening process may take up to 2 months.

We appreciate your patience.

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Don't forget to mention EuroEnergyJobs when applying.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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